Contact us

General enquiries

T: 020 3740 8280

Media enquiries

Ania Rainbird, Head of Communications

For other enquiries, choose one of the options below: 


For Society for Education and Training (SET) enquiries, advice on QTLS and ATS, please contact:

SET freephone helpline number is 0800 093 9111, open five days per week Monday to Friday 9.30am-5.00pm.

Payments and invoices

For all course enquiries including those related to payments/invoices please contact:


The ETF is always keen to receive feedback in order to improve our services. Should you wish to make a complaint, you can do so:

  • In writing, to Education and Training Foundation, 157-197 Buckingham Palace Road, London SW1W 9SP.
  • By email, to
  • By phone, on 020 3740 8280.

The full complaints procedures can be found on our Complaints policy and procedure page.

Subject Access Requests

Our address

157-197 Buckingham Palace Road
London SW1W 9SP