Contact us

As our staff are working from home following Government advice, some of our telephone helplines are currently unavailable. All queries will be answered via email and our team are ready to take questions. Please refer to our news page for updates.

General enquiries

T: 020 3740 8280

Media enquiries

Ed Smith, Communications Manager 
M: 07860 720584

John Hilsdon, Communications Officer
M: 07974 936747

For other enquiries, choose one of the options below: 


For Society for Education and Training (SET) enquiries please contact:

For advice on anything to do with QTLS/ATS, please contact:

Teaching in FE

For all enquiries regarding teaching in the further education & training sector please contact:

T: 0300 303 1877

Payments and invoices

For all course enquiries including those related to payments/invoices please contact:


The ETF is always keen to receive feedback in order to improve our services. Should you wish to make a complaint, you can do so:

  • In writing, to Education and Training Foundation, 157-197 Buckingham Palace Road, London SW1W 9SP.
  • By email, to
  • By phone, on 020 3740 8280.

The full complaints procedures can be found in the ETF Complaints Policy

Our address

157-197 Buckingham Palace Road
London SW1W 9SP