As our staff are working from home following Government advice, some of our telephone helplines are currently unavailable. All queries will be answered via email and our team are ready to take questions. Please refer to our news page for updates.
T: 020 3740 8280
E: enquiries@etfoundation.co.uk
Ed Smith, Communications Manager
E: ed.smith@etfoundation.co.uk
M: 07860 720584
John Hilsdon, Communications Officer
E: john.hilsdon@etfoundation.co.uk
M: 07974 936747
For other enquiries, choose one of the options below:
For Society for Education and Training (SET) enquiries please contact: membership.enquiries@etfoundation.co.uk
For advice on anything to do with QTLS/ATS, please contact: professional.formation@etfoundation.co.uk
SET freephone helpline number is 0800 093 9111, open five days per week Monday to Friday 9.30am-5.00pm.
For all enquiries regarding teaching in the further education and training sector please contact FE Advice:
T: 0300 303 1877
E: feadviceline@etfoundation.co.uk
Teachers and trainers new to the FE sector can call the New FE Teacher Supportline open between 9am and 5pm Monday to Friday:
T: 0333 103 8401
E: newfeteacher@etfoundation.co.uk
For all course enquiries including those related to payments/invoices please contact: bookingsupport@etfoundation.co.uk
The ETF is always keen to receive feedback in order to improve our services. Should you wish to make a complaint, you can do so:
The full complaints procedures can be found in the ETF Complaints Policy
157-197 Buckingham Palace Road
London SW1W 9SP