ETF Account help and FAQs

To simplify access – you only need to remember one login to access all your resources, content, courses etc. You will have one central account where you login and access multiple ETF platforms. 

Visit the ETF Account sign up page. Click the ‘sign up’ link to go to the sign up form.

• Input your email address and click the ‘send verification code’ button.
• Input the verification code that you get via email into the verification code field on the form and ensure that is verified OK. Occasionally an email verification code might take a few minutes to come through.
• Continue to complete the remainder of the form and click the ‘create my account’ button. This takes you to page two of the sign up form.
• Complete and submit the second page of the form.

After completing account sign up, you will be taken to your ETF Account dashboard, where you can use the links to access ETF platforms, sign up for specific email communications or make changes to your personal information.

No, we are not migrating any user account details from the ETF Learning Platform or the Professional Development Platform (PDP). However we are using email address to match people who sign up to the ETF Account with accounts in the ETF Learning Platform and the PDP.

Therefore, it is important that you sign up to the ETF Account with the same email address that you used to sign up to the ETF Learning Platform and the PDP.

In July 2024, we contacted all users of the ETF Learning Platform and the PDP to advise them to ensure their email addresses in both these platforms matched to ensure smooth access to all platforms once single sign on and the new ETF Account went live.

Your ETF Account dashboard is a centralised location where you can view and edit your personal information and email communication preferences.

From your ETF Account dashboard you can also get direct access to courses and events on the ETF Learning Platform and access to the Professional Development Platform (PDP) where you can complete a Training Needs Analysis (TNA) for the T Level Professional Development (TLPD) offer and Leadership Development, and get access to tailored recommendations for resources TLPD and Leadership resources.

Once logged in to your ETF account, you are automatically logged into the ETF Learning Platform and the PDP, via the single sign on (SSO) process. This means that you only have to remember one login to access all three platforms.

If you are in your ETF Account dashboard, there is a ‘log out’ link in the bottom left area of the dashboard.

If you are in the ETF Learning Platform, click your name in the top right of the page, then click ‘log out’ from the drop down menu.

If you are in the PDP, click the down arrow next to your name (shown in the right side of the black bar), then click ‘log out’. Please note that logging out on any of the platforms will log you out of them all.

Our TLPD offer is for those who are delivering or preparing to deliver T Levels.

To access TLPD resources you need to create an ETF Account.

Once logged in to your ETF Account you will be in your ETF Account dashboard page.

Here you will see a link to the Professional Development Platform (PDP) (called ‘Go to PDP’).

Clicking this link will take you directly into the PDP where you will see a page with three options (T LEVELS, Leadership and Apprenticeship Workforce Development).

Click the ‘LOGIN’ button in the top right of the page to log into the PDP. The page will refresh and you will see your name on the right hand side of the black menu bar, in the place that ‘login’ was previously.

Then select the ‘T LEVELS’ option from this page.

You will then be taken to your profile on the PDP where you will be asked to complete profile information about your role, teaching experience, and the T Levels that you/your provider will be delivering.

When you have completed your PDP profile information you can then complete your Individual Training Needs Analysis (ITNA). Once completed, the ITNA will generate personalised feedback which is tailored specifically to your current job role and level of experience/knowledge, with links to the relevant courses and resources to support your professional development.

Click any link from your ITNA feedback or from the list of courses in the ‘RESOURCES’ tab to access your personal TLPD learning area of the ETF Learning Platform.

The Leadership Individual Training Needs Analysis (ITNA) is on our Professional Development Platform (PDP). From August 2024 we have introduced a new ETF Account and Single Sign On (SSO).

To access the Leadership ITNA you need to create and log into a new ETF Account which will enable you to log in to the PDP and ETF Learning platform without the need for separate login credentials.

Once logged in to your ETF Account you will be in your ETF Account dashboard page.

Here you will see a link to the Professional Development Platform (PDP) (called ‘Go to PDP’).

Clicking this link will take you directly into the PDP where you will see a page with three options (T LEVELS, Leadership and Apprenticeship Workforce Development).

Click the ‘LOGIN’ button in the top right of the page to log into the PDP.

Then select the ‘LEADERSHIP’ option from this page.

You will then be taken to your profile area on the Leadership area of the PDP where you can access the ITNA and links to Leadership resources and courses.

To access content on the ETF Learning Platform, you need to create an ETF Account.

Once logged in to your ETF Account, you will see a link to the ETF Learning Platform from your ETF Account dashboard page. Clicking this link will take you directly into the ETF Learning Platform.

Please note: you need to click ‘log in’ in the top right of the Learning Platform to synchronise your log in to the Learning Platform. Once this is complete you will be able to search for and enrol directly on courses.

If you already have an account on the ETF Learning Platform, please ensure that you sign up for your ETF Account with the same email address that you used for your ETF Learning Platform Account. This will ensure that you get access to all your previous learning, courses and certificates.