ETF Account help and FAQs

We are always looking for ways to provide the best possible experience for learners. Our latest project has been to implement single sign-on (SSO) to our Professional Development Platform (PDP) and ETF Learning Platform, meaning you only need to sign in once to access your CPD.

As part of the SSO process, you will need to create a new ETF account. You will need to log in to this ETF account to access courses and resources on the ETF Learning Platform and the Professional Development Platform (PDP).

Our T Level Professional Development (TLPD) courses are now all available in the ETF Learning Platform and can be accessed only via the PDP once you have completed your TLPD profile information.

Further support

If you are unable to find the answer to your question below and need further help and guidance, please contact our support team.

enquiries@etfoundation.co.uk

0800 0831 830 (Monday – Friday, 9.30am – 5pm)


Why are you launching single sign-on?

To simplify access – you only need to remember one login to access all your resources, content, courses etc. You will have one central account where you login and access multiple ETF platforms. 

How do I create my ETF account?

Visit the ETF Account sign up page. Click the ‘sign up’ link to go to the sign up form.

image showing sign up option on ETF Account
  • Input your email address and click the ‘send verification code’ button.
  • Input the verification code that you get via email into the verification code field on the form and ensure that is verified OK. Occasionally an email verification code might take a few minutes to come through.
  • Continue to complete the remainder of the form and click the ‘create my account’ button. This takes you to page two of the sign up form.
  • Complete and submit the second page of the form.

After completing account sign up, you will be taken to your ETF Account dashboard, where you can use the links to access ETF platforms, sign up for specific email communications or make changes to your personal information.

Can I log into the ETF Account with my existing ETF Learning or PDP login details?

No, we are not migrating any user account details from the ETF Learning Platform or the Professional Development Platform (PDP). However we are using email address to match people who sign up to the ETF Account with accounts in the ETF Learning Platform and the PDP.

Therefore, it is important that you sign up to the ETF Account with the same email address that you used to sign up to the ETF Learning Platform and the PDP.

In July 2024, we contacted all users of the ETF Learning Platform and the PDP to advise them to ensure their email addresses in both these platforms matched to ensure smooth access to all platforms once single sign on and the new ETF Account went live.

What is the ETF Account dashboard?

Your ETF Account dashboard is a centralised location where you can view and edit your personal information and email communication preferences.

From your ETF Account dashboard you can also get direct access to courses and events on the ETF Learning Platform and access to the Professional Development Platform (PDP) where you can complete a Training Needs Analysis (TNA) for the T Level Professional Development (TLPD) offer and Leadership Development, and get access to tailored recommendations for resources TLPD and Leadership resources.

Once logged in to your ETF account, you are automatically logged into the ETF Learning Platform and the PDP, via the single sign on (SSO) process. This means that you only have to remember one login to access all three platforms.

How do I log out of my ETF Account?

If you are in your ETF Account dashboard, there is a ‘log out’ link in the bottom left area of the dashboard.

If you are in the ETF Learning Platform, click your name in the top right of the page, then click ‘log out’ from the drop down menu.

If you are in the PDP, click the down arrow next to your name (shown in the right side of the black bar), then click ‘log out’. Please note that logging out on any of the platforms will log you out of them all.

How do I get access to T Level Professional Development (TLPD) resources?

Our TLPD offer is for those who are delivering or preparing to deliver T Levels.

To access TLPD resources you need to create an ETF Account.

Once logged in to your ETF Account you will be in your ETF Account dashboard page.

Here you will see a link to the Professional Development Platform (PDP) (called ‘Go to PDP’).

Clicking this link will take you directly into the PDP where you will see a page with three options (T LEVELS, Leadership and Apprenticeship Workforce Development).

Image showing green button for Go to PDP

Click the ‘LOGIN’ button in the top right of the page to log into the PDP. The page will refresh and you will see your name on the right hand side of the black menu bar, in the place that ‘login’ was previously.

Image showing PDP login button highlighted.

Then select the ‘T LEVELS’ option from this page.

You will then be taken to your profile on the PDP where you will be asked to complete profile information about your role, teaching experience, and the T Levels that you/your provider will be delivering.

image highlighting T Levels option on PDP.

When you have completed your PDP profile information you can then complete your Individual Training Needs Analysis (ITNA). Once completed, the ITNA will generate personalised feedback which is tailored specifically to your current job role and level of experience/knowledge, with links to the relevant courses and resources to support your professional development.

Click any link from your ITNA feedback or from the list of courses in the ‘RESOURCES’ tab to access your personal TLPD learning area of the ETF Learning Platform.

How do I get access to the Leadership Individual Training Needs Analysis (ITNA)?

The Leadership Individual Training Needs Analysis (ITNA) is on our Professional Development Platform (PDP). From August 2024 we have introduced a new ETF Account and Single Sign On (SSO).

To access the Leadership ITNA you need to create and log into a new ETF Account which will enable you to log in to the PDP and ETF Learning platform without the need for separate login credentials.

Once logged in to your ETF Account you will be in your ETF Account dashboard page.

Here you will see a link to the Professional Development Platform (PDP) (called ‘Go to PDP’).

Clicking this link will take you directly into the PDP where you will see a page with three options (T LEVELS, Leadership and Apprenticeship Workforce Development).

Image showing green button for Go to PDP

Click the ‘LOGIN’ button in the top right of the page to log into the PDP.

Then select the ‘LEADERSHIP’ option from this page.

You will then be taken to your profile area on the Leadership area of the PDP where you can access the ITNA and links to Leadership resources and courses.

Image showing PDP login button highlighted.

How do I get access to my learning and courses on the ETF Learning Platform?

To access content on the ETF Learning Platform, you need to create an ETF Account.

Once logged in to your ETF Account, you will see a link to the ETF Learning Platform from your ETF Account dashboard page. Clicking this link will take you directly into the ETF Learning Platform.

Please note: you need to click ‘log in’ in the top right of the Learning Platform to synchronise your log in to the Learning Platform. Once this is complete you will be able to search for and enrol directly on courses.

If you already have an account on the ETF Learning Platform, please ensure that you sign up for your ETF Account with the same email address that you used for your ETF Learning Platform Account. This will ensure that you get access to all your previous learning, courses and certificates.