Step2Skills, which provides adult learning and employment support in Hertfordshire, recently ran two Reflective Exploration projects in the use of educational technology (EdTech) funded by the Education and Training Foundation (ETF). The aim of the projects was to help practitioners develop their digital skills, especially but not exclusively for hybrid learning, using the resources on the Enhance Digital Teaching Platform.
This project focused on developing digital skills to support inclusive hybrid delivery in the Step2Skills new digital learning hub. This is equipped specifically to support hybrid learning, which is when learners are simultaneously attending the same delivery session from different learning spaces – some physically in the classroom or workshop and others attending the training virtually. The challenge is how to optimise learning activities for both groups of learners.
The staff involved were:
Participants were supported by ETF EdTech Mentor Sally Betts.
Tips for hybrid delivery:
Other key learning points from this project:
Participants used the bite-size EdTech training resources on the Enhance Digital Teaching Platform, focusing on:
They obtained 1-star digital badges for completing modules. Some also progressed to 2-star and 3-star badges which require submission of reflections and resources which are then featured on the ETF’s #EdTechSWAP Awarded Practice Wall.
For example:
The Project Lead and the three participants each tried different tools and approaches and then shared practice and worked collaboratively to overcome any issues, make progress and take forward successful ideas for wider adoption.
Adult Learning Teacher Karen Julier talks about key learning points in her EdTech Reflective Exploration.
Project Lead Karen found the following training modules particularly useful for her practice:
She ran a pilot hybrid session to check out challenges and what would work best for hybrid delivery, which proved to be very helpful. Two learners were on site and one learner was on Google Meet. Learners in the classroom still had access to their Google Classroom and could use the same forms, quizzes and tasks as the learner working remotely. The learners knew each other from a previous course and worked well together, which could have made the difference. The work set was completed by all and there was an effective three-way discussion between the learners on their findings. Karen noticed that the learners in the classroom kept to task more than the learner working remotely so decided to set timings for activities in future.
Learning points:
The training modules made Karen reflect on the devices that remote learners might be using at home. She realised that she had not been checking what devices remote learners were using prior to online or hybrid sessions and this could cause problems for accessing some of the lesson content. In future she intends to ask learners what devices they will be using if working remotely to plan curriculum delivery accordingly.
Learning point: Check what devices your remote learners will be using and, as far as possible, factor that into curriculum planning. Some digital tools or activities will be unsuitable for some devices.
In her CPD role, Karen developed a Google Classroom workshop to show learners how to use Google Classroom rather than assume they would know. The aim was to resolve lesson disruption with students in class and online struggling to access the platform. The workshops have been well received and are going to become a permanent feature of delivery.
Learning point: Do not assume that your learners are all tech-savvy and able to access whatever digital platforms and tools you intend to use. It is worth creating resources to help those who may have gaps in their knowledge or lack confidence (see also John Mensah’s exploration below).
Craft and Creative subjects teacher Lynne Garner demonstrates her use of a visualiser in her EdTech Reflective Exploration project.
Craft and Creative subjects teacher Lynne Garner wanted to ensure that her classes could still run even if she or her learners could not get to the classroom. The practical nature of her subjects made this more challenging. Lynne started using a visualiser to demonstrate the activities that she wanted to teach. Visualisers are real-time image capture devices, also known as document cameras.
Lynne successfully used her visualiser to demonstrate a range of craft procedures when teaching remotely and created some tips for use of a visualiser:
Lynne also created a range of videos with text and sound narration based on use of the visualiser. She had to teach herself how to use Video Editor, an app on her laptop, to do this. She initially focused on adding text to the videos but, once she had a better microphone, she started adding narration to make the videos more accessible for students who were visually impaired. Lynne documented some tips on making videos:
When editing the video:
Lynne has also found ways of incorporating use of apps into her courses, as she sets out here:
Course: Creative Writing and Writing for Pleasure and Profit
Course: Poetry for Beginners
Courses: Photography Beginners and Intermediate, Social Media for Business, Scrapbooking, Creative Crafts and Brilliant Boxes
Lynne identified some issues with finding suitable apps. They need to be:
“Recently I taught a new Photography Intermediate course for the first time. It was supposed to be just for those with a camera, but a few students wanted to join who only had a phone, so I adapted the course to include phone users. This meant finding new apps for both platforms to mimic what a camera can do.”
Learning point: There are a lot of free apps that can add interest to courses, but they need to work for learners on both Android and iPhone.
Advanced Practitioner John Mensah shares some of his EdTech Exploration reflections.
Advanced Practitioner John Mensah piloted the first hybrid learning classes in the new digital learning hub for his maths students. Unfortunately, the interactive whiteboard that had been ordered had not arrived, but John was still able to progress some aspects.
He tested out how learners were able to upload their reflections on the lesson to their online learner diaries in Google Classrooms and identified some of the barriers:
“As we are trying to engage with a more hybrid/blended learning approach to teaching, learners are accessing maths courses in a face-to-face capacity as well as online. Learners on the maths course are required to complete learner reflections to document their progress on the course. The learner diaries are online which means when learners are in a face-to-face session, they need to fill them out via their mobile or tablet. Initially we thought this would be a good idea but underestimated the technical issues learners would face when trying to access Google Classroom from their devices. Revisiting modules on The Digital Teacher inspired me to create a training video with a colleague to help learners access their reflective diaries. This has had positive feedback and I have shared with other staff.”
This experience made John aware of recognising learners’ varying digital literacy levels.
Learning point: Learners who may appear tech-savvy may still struggle with particular tasks. If so, short training videos can enable learners to help themselves and avoid class disruption. (See also Karen Julier’s exploration above.)
During the pilot, John identified benefits and barriers to hybrid learning and tried out tools and techniques to overcome the barriers.
Benefits:
Barriers:
“I have been using a document camera [also known as a visualiser]. This camera gives the learner a bird’s eye view of what I want to show them. This has been a game changer in comparison to writing on a touch screen laptop. For example, I can draw graphs on squared paper manually which learners can view with crystal clarity. The feedback from learners has been extremely positive as they are able to see me demonstrate these types of activities live. I prefer using this to a whiteboard – it’s so much easier as I write using an actual pen or pencil.”
Learning points:
John also tried Nearpod in his sessions, which offers interactive media and formative assessment to integrate into online lessons:
“A discussion with my colleagues prompted me to use Nearpod with my learners. I wanted to ensure learners had been engaging with the videos I was uploading to my Google Classroom. Nearpod enabled me to add questions mid video which learners needed to answer whilst watching. This allowed me to monitor learner engagement more closely.”
Learning point: A system like Nearpod is useful for ensuring that learners are engaging with videos you produce by allowing you to insert questions mid video.
Tutor Michelle Kenny-Moore describes what she learnt during her Reflective Exploration project.
Young Person’s Tutor Michelle Kenny-Moore, who teaches Employability and maths courses, wanted to make her classes more stimulating and engaging with new delivery approaches in order to motivate her learners to gain qualifications and move into work. Unfortunately, she was unable to teach at the time of the project so could not try out new approaches in practice, except with colleagues, but was able to undertake training on the Enhance Digital Teaching Platform. She focused on modules in the following areas:
This gave Michelle a greater awareness about digital accessibility and the need to make learning resources accessible for all learners. She had noticed during the pandemic that additional learning support needs, particularly dyslexia, were factors in how willing students were to engage with online learning:
“During the pandemic, as a Young Person’s tutor teaching Employability and maths, attendance and engagement were issues. Many did not like to access online learning despite having the tech and being tech savvy.”
Michelle is now working through her teaching resources to make them more accessible and planning new schemes of work with accessible features in mind:
“In the past I have used the accessibility checker but will be using it more often before posting materials to Google Classroom. I have always embedded my hyperlinks in pictures but will do this more often within text. I have been more aware of checking the consecutive reading order in slides and documents. I have been testing my materials out on the Read Aloud Function in Office to ensure that all the information is in the right places. I also used the accessibility tool before posting it on Google Classroom.
“I have also adapted the course I’m planning to have more video clips, blogs and so on for those who have missed a session, so they get the measure of what I have taught and are able to complete the evidence for their portfolio.”
ETF EdTech Mentor Sally Betts agreed that using more video was a good alternative to reading text for dyslexic learners and those that miss sessions but also suggested going one step further and using tools such as Nearpod video to embed questions to check usage, understanding and reactions.
Michelle now wants to trial a visualiser after hearing about Lynne and John’s usage and to record her teaching for learners to access after sessions in their own time and with a view to creating materials for an asynchronous course.
Key learning points from the case study are summarised in the introductory section.
Step2Skills is part of the Adult Care Services Division of Hertfordshire County Council. Most provision is focused on courses for adults in health and well-being, English for speakers of other languages (ESOL), English, skills for work, digital skills and mathematics, reaching approximately 5,000 learners per year. Class sizes are on average around 12–15 with a wide age range from late teens to pension age. The Step2Skills Study Plus programme helps young people aged 16–24 take the next step into further education, apprenticeships or a career. Step2Skills also provides workforce training for local employers.
In autumn 2021, the ETF’s EdTech team supported 10-week Reflective Exploration projects to help teachers and trainers in six organisations to develop their digital pedagogy by engaging with EdTech resources on the ETF’s Enhance Digital Teaching Platform. The six projects were funded by the Department for Education.
The aim of the projects was to encourage participants to undertake bite-size training on the Enhance platform, apply and reflect on what they had learnt, submit reflections and resources on Enhance to gain digital award badges, and engage in pedagogic dialogue about those reflections and resources on the Enhance Awarded Practice Wall after gaining their badges – helping to build an EdTech community of practice across the sector.
The projects were asked to focus on the digital skills needed for effective hybrid learning environments. As indicated above, hybrid learning is when learners are simultaneously attending the same delivery session from different learning spaces. A more detailed definition of hybrid learning and what it implies can be found in the ETF Enhance Learning Ecosystem slides by National Head of EdTech and Digital Skills, Vikki Liogier.
The six organisations involved in the Reflective Explorations were at different stages of development in providing hybrid learning and the stories reflect this – with some focusing on the building blocks to enable effective hybrid learning such as accessible teaching resources and understanding of a wider variety of digital tools.