Information Technology Officer


Job Code
Posted on
30/01/2020
Closing on
18/02/2020
Department
Digital & IT Team
Location
Victoria, London, SW1
Job type
Full Time
Salary
£40,000 per annum
Duration
Permanent
Job Description

The Education and Training Foundation (ETF) helps ensure that the Further Education and Training sector develops world class leaders, teachers and trainers. We work across the whole FE sector and are funded by Government grant, commercial contracts, professional membership (The Society for Education and Trainng – SET) and accreditation fees and a variety of other business activities.

We are now looking to appoint a IT Officer who will manage IT support, as well as working as part of a project team on larger Digital projects, including our digital and business transformation programme (Transform).

The role will report into the Head of Digital and IT and will be responsible for managing the delivery of an IT Service Management (ITSM) function for the Foundation. This will include acting as first point of contact with IT suppliers and managing procurement, contracts and budgets. This is a key role that provides support and advice to Foundation staff with IT issues, and works with collegues to improve internal systems, services and processes, helping us to make sure we take full advantage of the IT tools we have.

The successful candidate will:

  • Be educated to Level 4+ or equivalent
  • Have experience of managing an IT Service Management (ITSM) team or similar function
  • Have experience of creating and maintaining technical documentation, such as inventories and contract registers, preferably in an IT Service Management environment
  • Have experience of managing relationships with external suppliers, preferably in an IT Service Management environment
  • Have experience of managing budgets, contracts and procurement
  • Have experience of gathering user requirements and understanding user needs

If you are an exceptional candidate who would like to make an impact and enjoy working in a vibrant and cooperative environment, we will welcome your application.

 

Applicants should apply by submitting a CV and cover letter (2 pages maximum), outlining how you fulfil the requirements of the person specification.  Please send your application via email to recruitment@etfoundation.co.uk

 

Closing Date: 18 February 2020 at 12 pm

The Education and Training Foundation values diversity and is committed to making appointments on merit by fair and open processes, in accordance with its equal opportunities policy.

Our employees enjoy a generous benefits package

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How to Apply

Applicants should apply by submitting a CV and covering letter (2 pages maximum), outlining how you fulfil the requirements of the person specification. Please send your application via email by the closing date as outlined below, marked PRIVATE & CONFIDENTIAL to: recruitment@etfoundation.co.uk